01Enterprise Knowledge System
Reference architecture · Not a client case studyUnifying fragmented enterprise knowledge in one cited AI assistant
A RAG architecture connecting PDFs, wikis, tickets, and product documentation through permission-aware retrieval and citation.
In this reference scenario, knowledge is fragmented across systems and users must search multiple sources for a current answer.
The reference architecture combines source normalization, access controls, hybrid search, and reranking in one retrieval layer.
Ingestion, metadata, permission filtering, retrieval, reranking, the LLM, citations, and feedback are designed as one observable flow.
✓Cited-answer design
✓Permission-aware access
✓Retrieval quality measurable with an evaluation set

